Privacy Policy

Last updated: 25/01/2026

Lumi Clean is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information when you visit our website or contact us.

Who we are

Lumi Clean provides domestic and commercial cleaning services in the United Kingdom.

If you have any questions about this policy, you can contact us at:
Email: bec.gesling@lumiclean.co.uk
Phone: +44 7928 196 275

What information we collect

We may collect personal information that you choose to provide, including:

  • Your name

  • Email address and phone number

  • Address or postcode (for quotes or services)

  • Details submitted through contact or enquiry forms

We do not knowingly collect sensitive personal data.

How we use your information

We use your information to:

  • Respond to enquiries and provide quotes

  • Arrange and manage cleaning services

  • Communicate with you about your request

  • Improve our website and services

  • Meet legal or regulatory requirements

We only use your data where we have a lawful basis under UK GDPR.

How we store and protect your data

Your personal information is stored securely and only accessed when necessary. We take reasonable steps to protect your data from loss, misuse, or unauthorised access.

Sharing your information

We do not sell or rent your personal data.

We may share information with trusted service providers (such as booking or email platforms) only where necessary to operate our business, or where required by law.

How long we keep your data

We keep personal data only for as long as necessary to fulfil its purpose or comply with legal obligations. Data that is no longer required is securely deleted.

Your rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates

  • Request deletion of your data where applicable

  • Object to or restrict certain uses of your data

To exercise these rights, please contact us using the details above.

Cookies

Our website may use cookies to improve functionality and user experience. You can manage or disable cookies through your browser settings.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.